Terms of Service

Last updated August 2026

Welcome to SubsMeet. SubsMeet is a platform that connects general contractors, home builders and subcontractors so they can find each other, bid on and award construction work, message, and manage the commercial relationship between them.

SubsMeet (the “Platform,” the “Site,” or the “Service”) is operated by Vizel Marketing Solutions LLC (“SubsMeet,” “we,” “us,” or “our”). These Terms of Service (the “Terms”) govern your access to and use of the Service. By creating an account, checking the box to accept these Terms, or otherwise accessing or using the Service, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, do not use the Service.

1. Who can use SubsMeet

You must be at least 18 years old and able to form a binding contract to use the Service. If you use the Service on behalf of a company or other organization, you represent that you have authority to bind that organization to these Terms, and 'you' refers to that organization. The Service is controlled and operated from the United States; if you access it from elsewhere, you are responsible for compliance with your local laws.

2. Your account

You are responsible for maintaining the confidentiality of your account and password and for all activity that occurs under your account. You agree to:

  • Use your real name and the name you use in everyday business.
  • Provide accurate, current and complete information about yourself and your business.
  • Create only one account for yourself.
  • Not share your password, give access to your account to others, or transfer your account without our permission.
  • Notify us promptly of any unauthorized use of your account.

We are not responsible for any loss arising from unauthorized use of your account resulting from your failure to keep your credentials secure.

3. How the Service is funded

There is value in the services SubsMeet provides. General contractors and home builders who sign up may pay for access to our network of subcontractors and related tools. Subcontractors receive value in the form of additional visibility to contractors and access to bidding opportunities. Some features are offered on a paid or subscription basis as described at checkout.

4. Bids, projects and agreements between users

SubsMeet is a venue that helps contractors and subcontractors connect. Bids, quotes and project postings submitted through the Platform are commitments between the users involved. SubsMeet is not a party to any contract you form with another user and is not responsible for the performance, payment, quality, safety, licensing, insurance or legality of any work arranged through the Platform. Verification badges indicate we have reviewed certain credentials, but you remain solely responsible for independently confirming any user's licensing, insurance, qualifications and suitability before entering into an agreement.

5. Subscriptions and payments

Premium and paid features are offered on a subscription or one-time basis. Trials and paid plans renew according to the terms shown at checkout unless cancelled. You may cancel at any time; unless stated otherwise, access continues until the end of the current billing period, and fees already paid are generally non-refundable except where required by law. You authorize us and our payment processors to charge your selected payment method for all applicable fees.

6. Your content and the license you grant us

You own the intellectual property rights in the content you create and share on SubsMeet (for example your profile, project details, photos, documents, bids and messages). Nothing in these Terms takes away your rights to your own content. To operate the Service, however, you grant us a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to host, store, use, distribute, modify, run, copy, publicly display, translate and create derivative works of your content, solely for the purpose of providing, securing and improving the Service. This license ends when your content is deleted from our systems, except where the content has been shared with others who have not deleted it, or where we must retain it to comply with a legal obligation, resolve disputes, or enforce our agreements. After deletion, residual copies may persist in backups for a limited period (generally up to 90 days).

7. Acceptable use

You agree to use the Service lawfully and not to misuse it. Among other things, you will not:

  • Post false, misleading, defamatory, obscene, infringing or unlawful content.
  • Harass, abuse, threaten, defame or violate the legal rights (including privacy and publicity) of others.
  • Upload viruses or code that could damage, disable or impair the Service or any user's systems.
  • Attempt to gain unauthorized access to the Service, other accounts, or our systems.
  • Scrape, harvest or collect other users' information without their consent.
  • Reverse engineer, resell, or create derivative works from the Service or its content except as expressly permitted.
  • Interfere with any other party's use and enjoyment of the Service, or overburden our infrastructure.

We may review, remove, or restrict access to content or accounts that we believe, in our sole discretion, violate these Terms or may expose us or others to liability. Where reasonably possible and lawful, we will let you know and explain your options.

8. Communication features

The Service includes messaging and other communication features. You are responsible for the content you send and post. We have no obligation to monitor communications, but we reserve the right to review and remove content and to suspend access to communication features at our discretion. Always use caution before sharing personal or sensitive information with other users.

9. Intellectual property in the Service

The Service and all content we provide — including text, graphics, logos, the SubsMeet name and marks, and software — are owned by Vizel Marketing Solutions LLC or its licensors and are protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service in accordance with these Terms. We reserve all rights not expressly granted.

10. Third-party links and services

The Service may contain links to, or integrate with, third-party websites and services (for example payment processors and hosting providers). We do not control and are not responsible for third-party content or practices. By using functionality delivered through third parties, you acknowledge that we may share information with them as needed to provide the requested product, service or feature.

11. Electronic communications

By using the Service or contacting us, you consent to receive communications from us electronically — including by email and through the Site — and you agree that all agreements, notices, disclosures and other communications we provide electronically satisfy any legal requirement that they be in writing.

Text messages (SMS). If you provide a mobile number and opt in, you consent to receive SMS/text messages from us related to your account, verification codes, and — where you have separately agreed — service updates. Message and data rates may apply; message frequency varies. Consent to marketing texts is not a condition of using the Service. You can opt out at any time by replying STOP to any message, and reply HELP for help. Carriers are not liable for delayed or undelivered messages.

12. Disclaimers; scope of verification

THE SERVICE IS PROVIDED 'AS IS' AND 'AS AVAILABLE' WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE OR ERROR-FREE, OR THAT ANY INFORMATION OBTAINED THROUGH IT IS ACCURATE OR RELIABLE. THE SERVICE MAY CONTAIN INACCURACIES OR TYPOGRAPHICAL ERRORS.

Verification is limited. Any “verified,” badge, license-check or trust indicator reflects a limited, point-in-time review of information a user submitted or that was available from third-party sources. It is not a guarantee of a user’s licensing, insurance, qualifications, work quality, safety, or fitness for a project, and it is not an endorsement or recommendation. Licenses and insurance can lapse and circumstances change. You are solely responsible for independently vetting any contractor or subcontractor — including confirming current licensing, insurance, references and contract terms — before engaging them or paying any money. SubsMeet is a venue that connects users and is not a party to, and assumes no liability for, agreements or work performed between users.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VIZEL MARKETING SOLUTIONS LLC AND ITS OWNERS, OFFICERS, EMPLOYEES, AGENTS AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, GOODWILL OR BUSINESS, ARISING OUT OF OR RELATING TO YOUR USE OF (OR INABILITY TO USE) THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) US $100. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

14. Indemnification

You agree to indemnify, defend and hold harmless Vizel Marketing Solutions LLC and its owners, officers, employees and agents from any losses, costs, liabilities and expenses (including reasonable attorneys' fees) relating to or arising out of your use of the Service, your content, your violation of these Terms, or your violation of any rights of a third party or any applicable law.

15. Dispute resolution; arbitration

Except as otherwise required by law, any dispute arising out of or relating to these Terms or the Service that cannot be resolved informally will be settled by final and binding arbitration administered by the American Arbitration Association under the Federal Arbitration Act, before a single arbitrator, in a location mutually agreed by the parties. The arbitrator's award may be entered in any court of competent jurisdiction. The prevailing party may recover its reasonable costs and attorneys' fees. This provision survives termination of these Terms. Nothing here prevents either party from seeking injunctive relief in court for infringement or misuse of intellectual property.

16. Class action waiver

Any dispute resolution proceeding will be conducted only on an individual basis and not as a plaintiff or class member in any purported class, collective, consolidated or representative proceeding. Unless both you and SubsMeet agree, an arbitrator may not consolidate more than one person's claims.

17. Termination

You may stop using the Service at any time. We may suspend or terminate your access to the Service, in whole or in part, at any time and in our sole discretion — including if you violate these Terms or if we determine doing so is reasonably necessary to protect the Service or others. Provisions that by their nature should survive termination (such as ownership, disclaimers, limitation of liability, indemnification and dispute resolution) will survive.

18. Governing law

These Terms are governed by the laws of the State of New York, without regard to its conflict-of-laws rules. Subject to the arbitration provision above, you consent to the exclusive jurisdiction and venue of the state and federal courts located in New York for any disputes not subject to arbitration.

19. Changes to these Terms

We may update these Terms from time to time. The most current version will always be posted on this page with the 'Last updated' date above, and will supersede prior versions. If we make material changes, we will take reasonable steps to notify you. Your continued use of the Service after changes take effect constitutes your acceptance of the revised Terms.

20. Miscellaneous

These Terms, together with our Privacy Policy, are the entire agreement between you and us regarding the Service. If any provision is found unenforceable, the remaining provisions will remain in effect. Our failure to enforce any right is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition or sale of assets. No agency, partnership, joint venture or employment relationship is created by these Terms. These Terms are written in English, which is the controlling language.

21. Contact us

Questions about these Terms? Contact:

Vizel Marketing Solutions LLC
144-42 Jewel Avenue
Flushing, NY 11367
support@subsmeet.com